# Privacy Policy

AI8.dk
Last updated: September 19, 2025

Who We Are

AI8.dk is a Danish software-as-a-service (SaaS) company. We are committed to protecting your privacy and handling your personal data responsibly in accordance with Danish data protection law and the EU General Data Protection Regulation (GDPR).

Contact Information:

• Company: AI8.dk
• Email: tommy@ai8.dk

What Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, company name
• Usage Data: How you use our service, features accessed, time spent
• Technical Data: IP address, browser type, device information
• Communication Data: Messages you send us for support or inquiries

How We Use Your Information

We use your information to:

• Provide and improve our SaaS platform
• Send you service-related communications
• Respond to your support requests
• Ensure security and prevent fraud
• Comply with legal obligations

Legal Basis for Processing

We process your data based on:

• Contract: To provide our services to you
• Legitimate Interest: To improve our service and communicate with you
• Consent: Where you have given explicit consent
• Legal Obligation: To comply with Danish and EU law

Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Third-party tools that help us operate (hosting, analytics)
• Legal Requirements: When required by Danish or EU law
• Business Transfers: In case of merger or acquisition

All third-party providers are contractually bound to protect your data.

Data Storage and Security

• Your data is stored on secure servers within the EU
• We use industry-standard security measures
• Data is encrypted in transit and at rest
• Access is limited to authorized personnel only

Your Rights

Under GDPR and Danish law, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Delete your data (right to be forgotten)
• Restrict processing
• Data portability (receive your data in a portable format)
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at privacy@ai8.dk.

Data Retention

We keep your data only as long as necessary:

• Account data: Until you delete your account
• Usage data: 3 years for service improvement
• Support communications: 2 years
• Legal compliance: As required by Danish law

International Transfers

Your data is primarily stored within the EU. If we transfer data outside the EU, we ensure adequate protection through:

• Adequacy decisions
• Standard contractual clauses
• Other approved safeguards

Cookies

We use essential cookies to operate our service and analytics cookies to improve it. You can manage cookie preferences in your browser settings.

Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes by email or through our service.

Complaints

If you have concerns about how we handle your data, you can:

1. Contact us at tommy@ai8.dk
2. File a complaint with the Danish Data Protection Agency (Datatilsynet)

Contact Us

For any privacy-related questions:

• Email: tommy@ai8.dk

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This policy is governed by Danish law and GDPR.